MAPILab Rules for Exchange 2.1 Release

Released on Dec, 12 2007

Program for creating and managing Microsoft Exchange Server and Small Business Server 2000/2003 server rules for processing incoming messages. The product provides much more flexibility and functionality than server rules created in Microsoft Outlook, supports any types of messages and uses a completely different technology in its work.

Release Notes

About This Document

Product Requirements

Installation Notes

Product Usage

Known Issues

Uninstallation

Support Information

Copyright © 2003-2007 MAPILab Ltd. All rights reserved.

The release notes list important information you should know prior to deploying and using MAPILab Rules for Exchange, including known issues.

For detailed documentation on MAPILab Rules for Exchange, see the product's built-in help and product web-site.

In order to function properly the product requires the following:

• Microsoft Windows Server 2000/2003 or Microsoft Small Business Server 2000/2003.
  Service Pack 3 or later is required for Microsoft Windows Server 2000;
• Microsoft Exchange Server 2000 or Microsoft Exchange Server 2003.
  Service Pack 2 or later is required for Microsoft Exchange Server 2000;
• Microsoft Internet Explorer 6.0 or later;
• Full Exchange Administrator and Schema Admins rights to install;
• Administrator privileges to configure.

Please, use the following guides to properly install MAPILab Rules for Exchange:

• Just run setup.exe from the distribution package and follow the instructions. The installation of the program is fully automatic and does not require any particular manual operations by the system administrator.

This section explains MAPILab Rules for Exchange usage basics.

• MAPILab Rules for Exchange is administrated with the help of a snap-in application integrated into the Tools branch of the Exchange System Manager.
• After installing you can add rules by right-clicking MAPILab Rules for Exchange instance in the Exchange System Manager and selecting New -> Rule... Then you can configure rules by double-clicking them or right-clicking and selecting Properties in the context menu.

This section describes known issues for MAPILab Rules for Exchange. These issues may impede your ability to successfully deploy and use it. You should familiarize yourself with all of the known issues listed here prior to installing the software.

Known issues are listed based on setup errors and resolutions:

Cannot enable Schema Updates

Cannot modify Schema

Resolution

If setup reports this error during installation progress, most likely Schema Master computer is not the same with the MAPILab Rules for Exchange and setup cannot enable Active Directory Schema modification remotely.
See resolution below.

If setup reports this error during installation progress, most likely logged in user has no Schema Admin rights because he(she) is logged on a sub-domain.
See resolution below.

In both cases above you have to use the following installation scenario:

• Active Directory modification:
  On the Schema Master computer (usually Primary Domain Controller) using user account with Schema Admins rights run setup, select Custom installation type and disable MAPILab Rules for Exchange components feature. Install the product with Active Directory Schema modifications only.
• Product setup:
  On the computer needed using user account with Domain Admins rights (in the domain which this computer belongs to) run setup, select Custom installation type and disable Active Directory Schema modifications feature. Install the product with MAPILab Rules for Exchange components only.

You can always uninstall MAPILab Rules for Exchange using Add/Remove Programs Control Panel applet.

Our technical support service is always glad to help you and to answer any your questions. Please, keep to the following rules when contacting the technical support service:

If your query is related to erratic software operation, please provide the following information:

• version number of the software product you are using. We also recommend you to visit our web-site: probably, the problem you encountered has been already solved in a new program release available from our site;
• version number of Microsoft Exchange Server and update packages installed;
• version number of Microsoft Windows Server and update packages installed;
• please try to provide as much information as possible so that our experts could repeat your error in the lab.

Do not forget to provide the product registration number: this will allow faster processing of your request.

You can contact the technical support online at http://www.mapilab.com/support/.

We do our best to reply to user queries in the same day we receive them; anyway, you will get the answer no later than in three business days.

Also feel free to suggest new features regarding our products and web-site at http://www.mapilab.com/suggestion/.

Information in this document, including URL and other Internet Web site references, is subject to change without notice and is provided for informational purposes only. The entire risk of the use or results of the use of this document remains with the user, and MAPILab Ltd makes no warranties, either express or implied. Unless otherwise noted, the example companies, organizations, products, people and events depicted herein are fictitious and no association with any real company, organization, product, person or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of MAPILab Ltd.

MAPILab Ltd may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from MAPILab Ltd, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.

Copyright © 2003-2007 MAPILab Ltd. All rights reserved.
Microsoft, Active Directory, Outlook, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/or other countries.