IX. BUSINESS TRAVEL A. Business Customs Business customs are similar to those in the United States and Western Europe. Typically, Hungarian business people like to a number of meetings during which both knowledge and trust are developed. Day- long meetings usually involve a hearty luncheon sponsored by the Hungarian-side where foreign visitors will sample Hungarian delicacies and wines. Hungary's working hours are 8am to 4pm. During the summer months, business typically stops by mid-afternoon. B. Travel Advisory and Visas There are no travel advisories issued for Hungary. American citizens travelling to Hungary do not require visas. Those intending to stay for longer, will require residency permits. Americans must obtain work permits if they are employed in Hungary. To obtain a work permit, a visa for work purposes must be obtained from the Hungarian Embassy in the United States prior to arrival in Hungary. C. Holidays Hungary recognizes the following holidays: New Year's (January 2); Revolution Day (March 15); Easter Monday (April 17); Labor Day (May 1); Whit Monday (June 5); National Day (August 20); Republic Day (October 23); Christmas (December 25); and Boxing Day (December 26). D. Business Infrastructure Hungary is serviced by various major international airlines: Delta, KLM, Lufthansa, British Airways, SAS, Air France, Sabena, Swiss Air. The Hungarian Airlines (MALEV) provides direct service between New York- Budapest as well as servicing all the major European cities. Travel into the countryside will require either a rental car or a railroad trip. Hungary is criss-crossed by railway lines which connect most cities. In Budapest, there is a well-planned underground metro (3 lines) which is supplemented by a comprehensive bus, tram and trolley system. Taxis are also available; however, drivers frequently take advantage of foreign guests at major hotels by charging 2 to 3 times the normal rate. Budapest has three 5-star (Hilton, Marriott, Kempinsky) and 3 4-star (Forum, Hyatt, Korona) hotels located in the center of town. Other comfortable but lower-priced accommodations can be obtained at: Aquincum, Hotel Helia, Thermal Hotel, and the Ramada. Hotel facilities vary in quality outside of Budapest. Telephone service in Hungary is still poor -- call completion is only 40 percent. Obtaining a line can sometimes be difficult. In Budapest, the service is the most reliable. The hotels and many businesses are hooked into digital switches. From the hotels, foreign guests can use calling card services such as AT&T's "USA Direct". Outside Budapest, making telephone calls can be difficult; many rural towns still have only manual switches. English is increasingly used in business contexts. However, some companies that have not had experience in international business may lack competent English speakers. German is a second language which is widely used in Hungary. Hungarians address each other by their family names followed by their first names (e.g., Smith John). Business cards are presented in this manner unless printed in English.