IX. BUSINESS TRAVEL A. Business Customs Hong Kong is over 150 years old. Over the years, a unique society based on Chinese tradition and western technology has developed. It is a society which practices religious and racial tolerance. Above all, it is a society that emphasizes hard work and success. Americans encounter few, if any cultural problems when conducting business in Hong Kong. Americans should be aware that Hong Kong people tend to be more formal than many Americans. Business acquaintances are addressed as Mr. or Ms. unless they state that their first name should be used. Business cards are exchanged frequently and the exchange should be fairly formal: the card should be accepted with both hands and a moment taken to read it carefully. "Face" is very important, problems or areas of disagreement are handled indirectly to avoid loss of "face." While a study of local customs and practices may be helpful most people in Hong Kong are sufficiently familiar with Western customs that they are tolerant of cultural differences. Business contacts should be treated the same as a formal business relationship in the U.S. Western business attire (suit and tie for men, business suits for women) is appropriate. B. Travel Advisory and Visas Visas allowing residence and local employment for expatriates are granted on the basis of simple, comprehensible procedures, are handled in a timely manner and managed in a way that is consistent with the interests of employees. There are no quotas, bonds, or guarantees required. All residents are equal under the law, enjoy freedom of movement, access to public education, and basic civil freedoms. Visiting Americans generally fit in well. Most Hong Kong business executives speak excellent English, and are accustomed to dealing with Westerners. C. Holidays 1994 September 21 Day following Mid-Autumn Festival October 13 Chung Yeung Festival December 26 Boxing Day December 27 First Week-day after Christmas Day 1995 January 2 First Week-day after New Year's Day January 31 Lunar New Year's Day February 1 Second Day of Lunar New Year February 2 Third Day of Lunar New Year April 5 Ching Ming Festival April 14 Good Friday April 15 The day following Good Friday April 17 Easter Monday June 2 Dragon Boat Festival August 26 The Saturday preceding the last Monday in August August 28 Liberation Day November 1 Chung Yeung Festival December 25 Christmas Day December 26 First Week-day after Christmas Day D. Business Infrastructure (eg. transportation, language, communications, housing, health, food). Housing, food, telecommunications, transportation and healthcare are all available at levels comparable to major American cities. Hong Kong is one of the most expensive cities in the world, especially for housing, but it is also a very efficient city making it possible to accomplish a great deal in a short time. Your business partners will almost always speak English, and will negotiate on a very business-like basis.