IX. BUSINESS TRAVEL - Business Customs Business customs in Ecuador are similar to those in other Latin American countries. Ecuadorians are formal people when engaged in business relations. Suits and ties are the norm. Business meetings are conducted in offices or restaurants, the latter often used in order to get better acquainted with a potential working partner. Meetings normally start somewhat after the appointed time. Americans should be punctual. Normal office hours are 9:00 - 1:00 p.m. and 3:00 - 6:00 p.m. Small talk usually proceeds discussion of business. With regard to social courtesies, Ecuadorians are very polite and well mannered. Superiors are treated in a friendly but respectful way, and the use of a title (such as doctor, economist or engineer) before the name is common. Business is conducted in Spanish. Efforts by Americans who are not fluent in Spanish to speak it are appreciated. Interpreters are available for Americans who do not speak Spanish. For visits to Ecuadorian's homes, a gift such as flowers is appreciated. - Travel Advisory and Visas Ecuador is a stable country, where terrorism is not a concern. However, student, worker and indigenous demonstrations occur with some frequency in the countryside as well as in the major cities. These involve rock throwing, looting and other random violence. Petty crime is a problem in some areas of Quito and Guayaquil. Hotel accommodations in the major cities for business visitors are excellent. Medical care is available but varies in quality. U.S. citizens have been the victims of legal harrasement by business associates, including arrest. A passport and a return/onward visa are required for a 90 day stay. Travelers without a visa cannot extend this stay beyond 90 days. For current information concerning entry and customs requirements for Ecuador travelers can contact the Ecuadorian Embassy at 2535 15th St. N.W. Washington, D.C. 20009, tel 202- 7200 or Consulate in Los Angeles, San Diego, San Francisco, Chicago, New Orleans, Newark, New York and Houston. - Holidays Good Friday April 1 Battle of Pichincha May 24 Founding of Guayaquil July 25 (Guayaquil only) Independence Day August 10 All Souls Day November 2 Independence of Cuenca November 3 Founding of Quito December 6 (Quito only) - Business Infrastructure There are frequent thirty minute flights between Quito and Guayaquil (travel by road between those cities takes more than a day) and less frequent flights to other main cities. Highways are almost all two lane and are hazardous. Driving at night is not recommended. Spanish is the official language and the norm for both spoken and written business communication. However, English is often spoken by the business elite. Telephone service within the country is poor, but international connections are good, although expensive. Comfortable modern housing is readily available in Quito and Guayaquil. Apartments and townhouses are more commonly used by foreigners than free standing houses. There are numerous health hazards in Ecuador, principally caused by contaminated water and food. Gastrointestinal problems are frequent. Cholera is present in parts of Ecuador but visitors who follow proper precautions are not usually at risk. Malaria is present in the coastal areas and Amazon lowlands. All types of food are readily available, but proper preparation is essential. There are a wide variety of excellent restaurants in the main cities.