TABLE OF CONTENTS Section Description Page I. Commercial Overview 1 A. Overview of Import Market 1 B. Synopsis of Commercial Environment 1 C. Host Country Business Attitudes Toward the U.S. 1 D. Major Business Opportunities 2 E. Major Roadblocks to Doing Business 2 F. Nature of Local and Third Country Competition 2 II. Leading Trade Prospects for U.S. Business 3 III. Economic Trends and Outlook 4 A. Major Trends and Outlook 4 B. Principal Growth Sectors 5 C. Government Role in the Economy 5 D. Balance of Payments Situation 6 E. Trade and Investment Barriers 6 F. Labor Force 6 G. Major Local & Third Country Competitors in Specific Sectors 9 H. Infrastructure Situation 10 I. Major Infrastructure Projects Underway 10 IV. Political Environment 11 A. Nature of Bilateral Relationship with the United States 11 B. Major Political Issues Affecting the Business Climate 11 C. Synopsis of the Political System, Schedule for Elections and Orientation of Political Parties 12 Section Description Page V. Marketing U.S. Products and Services 14 A. Distribution and Sales Channels 14 B. Use of Agents/Distributors; Finding a Partner 14 C. Franchising 15 D. Direct Marketing 15 E. Joint Ventures/ Licensing 15 F. Steps to Establishing an Office 15 G. Selling Factors/ Techniques 16 H. Advertising and Trade Promotion 16 I. Pricing Products 17 J. Sales Service/ Customer Support 17 K. Selling to the Government 17 L. Protecting Your Product from IPR Infringement 17 M. Need for a Local Attorney 18 VI. Trade Regulations & Standards 19 A. Tariffs and Import Taxes 19 B. Customs Valuation 19 C. Import Licenses 20 D. Export Controls 20 E. Import/ Export Documentation 20 F. Temporary Entry 20 G. Labeling/ Marking Requirements 21 H. Prohibited Imports 21 I. Standards 21 J. Free Trade Zones/ Warehouses 22 K. Special Import Provisions 23 L. Membership in Free Trade Arrangements 23 VII. Investment Climate 24 A. Openness to Foreign Investment 24 B. Conversion and Transfer Policies 25 C. Expropriation and Compensation 25 D. Dispute Settlement 25 E. Political Violence 26 F. Performance Requirements/Incentives 26 G. Right to Private Ownership and Establishment 26 H. Protection of Property Rights 26 I. Regulatory System: Laws and Procedures 27 J. Bilateral Investment Agreements 27 K. OPIC and Other Investment Insurance Programs 27 L. Labor 28 M. Foreign Trade Zones/ Free Ports 28 N. Capital Outflow Policy 29 O. Major Foreign Investors 29 Section Description Page VIII. Trade and Project Financing 32 A. Synopsis of the Banking System 32 B. Foreign Exchange Controls Affecting Trade 32 C. General Financing Availability 32 D. How to Finance Exports/ Methods of Payment 32 E. Types of Available Export Financing and Insurance 32 F. Project Financing Available 32 G. List of Banks With Correspondent U.S. Banking Arrangements 33 IX. Business Travel 35 A. Business Customs 35 B. Travel Advisory and Visas 35 C. Holidays 35 D. Business Infrastructure 36 APPENDICES A. Country Data 37 1. Profile 37 2. Domestic Economy 37 3. Trade 38 4. Investment 39 B. Best Prospects for Agriculture and Industry Sector Exports 43 1. Agricultural Sectors 43 2. Industrial Sectors 44 C. U.S. and Austrian Contacts 52 1. Austrian Government Agencies 52 2. Austrian Trade Associations/ Chambers of Commerce 52 3. Austrian Market Research Firms 53 4. Austria Commercial Banks 54 5. U.S. & Foreign Commercial Service 54 6. Washington-Based U.S. Government Contacts 55 7. Relevant U.S.-Based Multipliers 55 D. Market Research 57 1. Foreign Agricultural Service Commodity Reports/Market Briefs 57 2. Department of Commerce Industry Subsector Analyses 57 Section Description Page E. Trade Events Schedule 58 1. Scheduled FAS Trade Events 58 2. Scheduled FCS Trade Events 59