TABLE OF CONTENTS I. COMMERCIAL OVERVIEW - EXECUTIVE SUMMARY..............4 - Overview of Import Market - Brief Synopsis of Commercial Environment - Syrian Business Attitudes Toward the U.S. - Major Business Opportunities -Major Roadblocks to Doing Business - Nature of Competition II. LEADING TRADE PROSPECTS FOR U.S. BUSINESS.........11 - Best Prospects, Products, and Services for U.S. Exporters III. ECONOMIC TRENDS AND OUTLOOK......................12 - Major Trends and Outlook - Principal Growth Sectors - Government Role in the Economy - Balance of Payments Situation - Trade and Investment Barriers - Labor Force - Major Local and Third Country Competitors in Specific Sectors - Infrastructure Situation Re:Goods/Service Distribution - Major Infrastructure Projects Underway IV. POLITICAL ENVIRONMENT.............................14 - Nature of Syrian Relationship with the U.S. - Major Political Issues Affecting Business Climate - Brief Synopsis of Political System V. MARKETING U.S. PRODUCTS AND SERVICES...............15 - Distribution and Sales Channels - Use of Agents/Distributors, Finding a Partner - Franchising - Direct Marketing - Joint Ventures/Licensing - Steps to Establishing an Office - Selling Factors/Techniques - Advertising and Trade Promotion (including listing of major newspapers and business journals) - Pricing Products - Sales Service/Customer Support - Selling to the Government - Protecting Your Product from IPR Infringement - Need for a Local Attorney VI. TRADE REGULATIONS AND STANDARDS...................24 - Tariffs and Import Taxes - Customs Valuation - Import Licenses - Export Controls - Import/Export Documentation - Temporary Entry - Labeling, Marketing Equipment - Prohibited Imports - Standards (e.g. ISO 9000 usage) - Free Trade Zones/Warehouses - Special Import Provisions - Membership in Free Trade Arrangements VII. INVESTMENT CLIMATE................................28 - Openness to Foreign Investment - Conversion and Transfer Policies - Expropriation and Compensation - Dispute Settlement - Political Violence - Performance Requirements/Incentives - Right to Private Ownership and Establishment - Protection of Property Rights - Regulatory System: Laws and Procedures - Bilateral Investment Agreements - OPIC and Other Investment Insurance Programs - Labor - Foreign Trade Zones/Free Ports - Capital Outflow Policy - Major Foreign Investors VIII. TRADE AND PROJECT FINANCING......................35 - Brief Description of Banking System - Foreign Exchange Controls Affecting Trading - General Financing Availability - How to Finance Exports/Methods of Payment - Types of Available Export Financing and Insurance - Project Financing Available - List of Banks with Correspondent U.S. Banking Arrangements IX. BUSINESS TRAVEL....................................37 - Business Customs - Travel Advisory and Visas - Holidays - Business Infrastructure X. APPENDICES.........................................38 A. Syrian Country Data - Profile - Domestic Economy - Trade B. Data on Best Export Prospects C. U.S. and Syrian Contacts D. Market Research E. 1994 Trade Event Schedule