V. MARKETING U.S. PRODUCTS AND SERVICES Bahrain's primary commercial importance is as a regional center, serving not only the Gulf countries but also the Middle East in general, as well as South Asia. Because the country has limited oil and other natural resources, the government has long aimed at making Bahrain into the "Singapore" of the region. Laws, regulations, and infrastructure have been developed with that goal in mind, and an increasing number of U.S. companies have established regional headquarters in Bahrain. By law, foreign companies do not require a local agent of partner in order to set up or operate a regional office in Bahrain, although some U.S. companies setting up regional offices have found it useful to have some sort of facilitating relationship with a local company; this is a matter of individual company preference. Except for factories or regional offices established in Bahrain, which can sell products and services locally, commercial sales within Bahrain can only be made through a Bahraini agent or a joint company set up with at least 51 percent Bahraini ownership. The 1992 Commercial Agencies Law, which governs relations with local agents, allows termination of an agency agreement without penalty to the foreign company in the case of a non-performing agent; however, this provision has still not been adequately tested, and care should be taken in drawing up agreements. Although it is not technically necessary to use a local attorney to draw up agency and sales agreements, it is generally advisable to do so. The U.S. Embassy's Economic and Commercial Section will give individualized advice on potential agents, distributors or partners for interested U.S. firms. U.S. companies wishing to set up offices, distribution centers, or factories in Bahrain can get "one-stop shopping" information and guidance from the Bahrain Marketing and Promotion Office (see Appendix C for address). The BMPO will also assist in the actual company registration and other required procedures for setting up operations in Bahrain. With BMPO assistance the total process of setting up in Bahrain can be accomplished in as little as one week, once registration forms have been filled out. Many food importers are generally also wholesalers, distributors, and retailers. A handful of large local companies tend to dominate sales. There is growing demand among processors/packers for bulk shipments of semi-processed food products for final processing and packaging, especially corn oil, tree nuts, fruit juices, and snack foods. Imported U.S. beef products are mostly purchased by hotels, restaurants, and catering companies. U.S. fast food franchises are highly sought after by local contacts. Almost all the major U.S. food franchise companies are present in the market. A local sponsor is required. For food products, it is important to stress quality, since U.S. foods tend to be higher priced than products from other origins, partly due to longer transportation time. Gulf consumers recognize the high quality of U.S. food products and are willing to pay a premium for them. In general, U.S. companies should select a local agent carefully and should pay attention to his advice on advertising and promotion. Due to local culture and conditions, techniques and phraseology which may work in the U.S. may not necessarily be effective here. Principal local newspapers are: Arabic language: Akhbar Al Khaleej P.O. Box 5300 Manama, Bahrain (Tel: (973) 620111; Fax: (973) 624312) Al-Ayyam P.O. Box 3232 Manama, Bahrain (Tel: (973) 727111; Fax: (973) 727552) English language: Gulf Daily News P.O. Box 5300 Manama, Bahrain (Tel: (973) 620222; Fax: (973) 622141) For sales to government agencies, it is generally necessary to have a local agent, although in some cases (e.g., sales to the Bahrain Defense Force) an agent is not permitted. Even where there is no formal agent, it is advisable to have a local company serving as a local point of contact, providing advice, and acting as "eyes and ears." It is important to follow closely the local agent or contact's advice in preparing tenders, as seemingly innocuous changes in wording in the documents can sometimes spell the difference between success or failure. Tender documents should always be presented to the agent or contact for vetting before submission. The local agent or contact's advice on pricing and timing can also be crucial and should be carefully listened to. Although Bahrain has legislation protecting patents and trademarks, copyright protection is inadequate, despite issuance of a copyright law in 1993. The best option for protecting specific works, aside from using side effects of patent and trademark protection, is the cumbersome and expensive process of registering each of them individually with the Ministry of Information.